Privacy Policy

This privacy policy sets out how Isle of Man for Life uses and protects any information that you give Isle of Man for Life when you use this website.

Isle of Man for Life is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Isle of Man for Life may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 22nd October 2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode
  • preferences and interests
  • other information relevant to customer surveys and/or offers

Personal data that you provide to us will be processed in accordance with the Data Protection Act 2018 of the Isle of Man. The Department for Enterprise of the Isle of Man Government Department for Enterprise will be the Data Controller of your personal data for the purposes of the Act.

What we do with the information we gather

All personal information is kept with the highest standards and safeguards in place. This includes technical security, preventing unauthorised access, undertaking audits and maintaining backups:

Emails - Email communications are stored on our Isle of Man Government email system, Microsoft Outlook We encrypt and protect all our emails in line with government standards. If your email service does not support this encryption, you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Microsoft Dynamics CRM - Only certain members of staff will have access to your personal information on CRM and there is security in place to ensure this. Most of DfE’s marketing lists are held on CRM. The administration of CRM is undertaken by Government Technology Services in the Cabinet Office; however, they are unable to access the content of any records and so will not be able to access your personal information.

Isle of Man Government Secure Network – There are strict access controls in place meaning that only those within specific Divisions can access team folders; in addition, only the teams within the Divisions who are able to access personal information, are those that have a business need to do so. The administration of the IOMG Secure Network is undertaken by Government Technology Services in the Cabinet Office; however, they are unable to access the content of any records and so will not be able to access your personal information

Manual records - We do not routinely store manual records, however, those that are already in storage and a new records we are required to hold any manually are either stored on site or in a third-party storage facility with whom we have a data protection agreements in place.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website choose to call instead
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at isleofmanforlife@gov.im

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You can exercise your right to prevent such processing by not checking certain boxes on the forms we may use to collect your data.

In accordance with data protection legislation you may request details of personal information which we hold about you. A small fee will be payable of up to a maximum of £10 to process a personal data request. If you would like a copy of the information held on you please write to the following address, telephone: + 44 (0) 1624 685020 or email: dpc@gov.im:

The Data Protection Co-ordinator
The Treasury
Internal Audit Division
Government Offices,
Bucks Road, Douglas
IM1 3PU, Isle of Man

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

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Department for Enterprise, St Georges Court, Upper Church Street
Douglas, Isle of Man, IM1 1EX